In complex environments like project-based learning experiences, staying on top of what's happening in every team is a challenge. The Practera Pulse Check is a pioneering feature that enables you to measure the sentiment of your entire cohort and immediately derive intervention insights in real-time without sending out surveys or making phone calls. With the pulse check data, you can keep your entire cohort aligned and can identify problems before it is too late to course correct. Knowing how to use this tool will greatly improve the outcomes for you, your mentors and your participants.

Pulse Check Configuration

In the standard configuration, the Pulse check is configured to ask 3 specific questions to Participants and only one important question to mentors. All answers have an internal points value (in brackets), which will drive the learning analytics. 

Participant Questions

  1. Have you met with your mentor within the last week? No (0) /Yes (100)
  2. Do you feel that your team is on track? No (0) /Yes (100)
  3. In which stage do you think your team is at? Forming(0)/Storming (33)/Norming(66)/Performing(100)

Mentor Question

  1. Do you feel that your team is on track? No (0) /Yes (100)

Note: These questions are configurable to your very own requirements. If you want your own questions to be asked, please chat to us. However, our analytics and intervention detection is optimised for the standard questions. Experiences with custom questions do not benefit from pulse check based intervention capabilities.

Enable Pulse Checks for your program

The assessment configuration screen has a field called ‘pulse_check’, which is set to ‘YES’ by default for every assessment type, meaning that every assessment will perform pulse checks by default. If a pulse check is not needed for a particular assessment, then set this value to ‘NO’.

Pulse Check Triggers

If enabled, the Pulse check is triggered by pre-defined events. When a Pulse check event occurs, participants or mentors will see a pop up on their app the next time they log in. They can only continue to use the app after they have submitted their answers to the Pulse Check.

Participants get triggered 

  • after they submit an assessment
  • after a team member submits a team assessment
  • after they rate the helpfulness of their feedback

Mentors get triggered

  • after they submit an assessment review

Analyse the Pulse Check data

Practera analyses the constant data stream and provides you with actionable insights on your dashboard. It is very easy to detect situations that might require an intervention. Make sure to check your dashboard frequently to not miss an opportunity to bring your participants back on track.

Pulse Check dashboard charts

The pie charts on your dashboard show the average pulse check values per team. There is one pie chart per question (in the standard configuration you will find 3 pie charts for participants and 1 pie chart for mentors). Practera analyses all answers and categorises the team average into 4 categories:

  1. No issues (green): The average score is 80 or higher
  2. Observe (yellow): The average score is between 60-79
  3. Caution (orange): The average score is between 40-59
  4. Intervene (red): The average score is below 40

For example, the "Do you feel that your team is on track? No (0) /Yes (100)" chart, a team of 5 participants would appear red if only 1 person answered "Yes" and 4 participants answered "No"  because the average value is (1 * 100 + 4 * 0) / 5 = 20. 

If the team becomes slightly more confident and 2 participants would answer "yes" while 3 answered with "No", the team would appear as orange because the average value is (2 * 100 + 3 * 0) / 5 = 40. 

Team specific pulse check data

When clicking on any part in the pie charts, a popup appears which will lead to the specific team. E.g. clicking on a red wedge will show all teams with an average score below 40. 

On the team detail screen, additionally to progress data and past interventions, a detailed overview of all team members and their answers is displayed to give Administrators and Coordinators a rich dataset to evaluate which kind of intervention might be necessary.

To see how the answers have changed over time, you can change the date by clicking on the little dots on either of the lines in the line chart. The table will update automatically for the selected date.

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